• Cranbourne
    10
    18 s
  • Chantilly - Fra
    3
    1 m
  • Redcliffe
    8
    1 m
  • Rockhampton
    8
    5 m
  • Ballarat
    10
    8 m
  • Newcastle Uk - Eng
    4
    9 m
  • Launceston
    8
    11 m
  • Cannington
    2
    12 m
  • Wentworth Park
    10
    15 m
  • Nottingham - Eng
    4
    17 m

Responsible Gambling

For most people gambling is a fun and exciting recreational pursuit. However, for some individuals, gambling may result in addiction with devastating consequences for them, their families and their friends. At Bbet, we understand the dangers of gambling beyond your means. We want to protect all of our Customers against these risks. We want you to stay in control of your gambling and not allow gambling to control you.

At Bbet, we work with NSW Gambling Help who offer assistance to anyone who is affected personally or by a loved one's compulsive gambling. Together with the organisation Gambling Help, they offer a range of free services such as support groups, live chat and email counselling across numerous languages.

For more information, you can contact NSW Gambling Help via their website at responsiblegambling.nsw.gov.au, or for free and confidential advice and support, contact Gambling Help their toll free number 1800 858 858.

Be Responsible - Are you developing a Problem?

 

Recognising that you may be developing a gambling problem is the first step to regaining control.

Remember:

  • Gambling should be entertaining and not seen as a means of making money.
  • Only gamble what you can afford to lose.
  • Avoid chasing your losses.
  • Keep track of the amount of time and funds you are dedicating to gambling.

It can be useful to track your gambling habits in order to find out if you need help. If you are experiencing difficulty controlling your gambling habits, you should visit the NSW Gambling Help website and spend a few short minutes completing the anonymous self-assessment questionnaire in order to determine your gambling risk level. Should you be deemed a problem gambler we encourage you to seek advice.

Living with a gambling problem can be tough, but you are not alone. Confidential help and counselling is only a telephone call away at Gambling Help (call Tollfree 1800 858 858). At Gambling Help, you can engage with counsellors who understand that you need a safe and anonymous place to obtain information about problem gambling.

Stay In Control

 

We offer a number of facilities to help you keep control of your gambling.

Monitor Your Betting Transactions

You can readily access a full history of transactions, withdrawals and deposits through the 'My Account' section of the BBET Platform, or alternatively contact our Customer Support team at [email protected]

Deposit Limits

A Deposit Limit can help you control the amount you spend on gambling and ensure that the punt doesn't become a problem for you. Research shows that gambling problems are reduced when punters decide in advance how much money they are willing to spend.

At BBET, we offer a Deposit Limit facility that allows you to limit the amount you can deposit into your account on a daily, weekly, fortnightly or monthly basis. Any request to reduce an existing Deposit Limit will take immediate effect. If you wish to increase an existing Deposit Limit, the change will not take effect for at least seven (7) days to allow you to reconsider your change request.

Self-Exclusion (Temporary or Permanent)

Precluding yourself from accessing gambling websites, also known as 'self-exclusion', can be helpful in reducing your opportunities to gamble.

If you feel that you need a break from gambling, you can exclude yourself for our services for a specified period, or permanently. You can access the self-exclusion facility via the Responsible Gambling tab of the 'My Account' section of othe BBET Platform.

Once you have self-excluded, you will be blocked from logging-in to the BBET Platform. You will also stop receiving communications from BBET.

Please note that excluding yourself from the BBET Platform will not affect your ability to access the websites of other wagering providers. If you have decided to self-exclude from the BBET Platform, we strongly encourage you to also self-exclude from any other wagering provider with whom you have an account.

Third-Party Software

If you feel you need more help to stop gambling, you can download blocking software on your devices which are designed to prevent you accessing online gambling sites. There are a variety of providers of blocking software including:

  • Betblocker (available on Windows, Linux, Mac)
  • Betfilter (available on Windows, Android, Mac, iOS)
  • Gamban (available on Windows, Android, Mac, iOS)
  • Gamblock (available on Windows, Android)
  • Netnanny (available on Windows, Android, iOS)
Preventing Children from Gambling

 

BBET only accepts Customers who are over the age of eighteen (18). We require all Customers to verify their identity within fourteen (14) days of opening a BBET Customer Account.

We expect paretns and/or guardians not to allow minors to use our services under any circumstances. 

If you suspect someone underage is using the BBET Platform, please contact us immediately and appropriate action will be taken.

Responsible Gambling Regulations

 

The Code of Practice is a voluntary code of self-regulation and is to be read in conjunction with the relevant legislation, regulation and rules of the racing codes and sports betting authorities in each State and Territory. The handling of any complaints related to the Code is not intended to replace any policies or procedures that may exist as part of the above legislation, regulation and rules.

Australian Bookmakers' Code of Practice

BBET supports and complies with the Australian Bookmakers' Association Code of Practice which in effect comprises the following objectives:

  • To develop and promote guidelines and programmes for the responsible delivery of wagering product, and the advertising and marketing of the Bookmaking industry.
  • To enhance the development of the Bookmaking industry throughout all member bodies.
  • To responsibly provide services that will enable wagering to be a socially rewarding leisure and entertainment activity.
  • To assist those patrons who experience wagering related difficulties with information on, and direction to, appropriate support services.
  • To enhance the public perception of the Bookmaking industry.
  • To comply with Government policy relevant to the Bookmakers.
  • Australian Bookmakers' Association to continue to be the body to integrate and require State Associations to develop generic initiatives for the provision of responsible gambling nationally.

SA Codes of Practice

Certain States and regulatory authorities have enacted Codes of Practice and other protocols governing the conduct of wagering in their jurisdiction. Codes of Practice are voluntary codes of self-regulation and are to be read in conjunction with the relevant legislation, regulation and rules of the racing codes and sports betting authorities in each State and Territory.

The following Codes of Practice published by the South Australian Independent Gambling Authority have been adopted by BBET in relation to its South Australian Customers.

Regulatory Compliance

 

All Bookmakers will abide by the rules and regulations of the Government and the controlling bodies in the jurisdiction in which they propose to do business. All Bookmakers must be issued with a bona fide licence from the controlling body in their jurisdiction and operate under the authority and within the scope of that licence.

Probity

The respective Bookmaker Associations in each jurisdiction shall ensure the financial and character bona fides for all Bookmakers for whom they provide fidelity guarantees or, where applicable, ensure that obligations to Government Authorities are met.